The player had disputed this, stating that he had continued playing for several hours after completing the bonus wagering. Despite our efforts owo mediate, the casino did not respond jest to our inquiries. As the casino was operating without a valid license and didn’t refer to any Alternative Dispute Resolution (ADR) service, we were unable jest to further assist the player. Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading jest to frustration with the process. The Complaints Team extended the response time for the player owo provide necessary information, but ultimately, due jest to a lack of response, the complaint państwa rejected. The player from Germany had been waiting for a withdrawal for less than two weeks.
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He reached out to support but received no assistance and państwa frustrated with the situation. The complaint państwa resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our układ and appreciated the player’s cooperation. The player from Australia has deposited money into the casino account, but the funds seem to be lost.
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Empowering your przez internet casino experience with expert reviews and insights. These are 40x for the majority of promotions and welcome offers. Wagering requirements are only applicable owo nadprogram amounts though and not your qualifying cash deposit.
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- The content on our website is intended for informative purposes only and you should not rely on it as legal advice.
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First off, it’s fully licensed—so you know it’s the real deal, istotnie shady stuff. The site has so many entertainment options, from wild slots jest to live dealer games. They offer secure banking options, high-quality casino games, use SSL encryption, and hold a gaming license in Curacao.